Frequently Asked Questions
Everything you need to know about our performance gear and services.
How long does shipping take for teamwear orders?
Standard delivery for in-stock items takes 3-5 business days. Custom teamwear and personalized jerseys typically require 4-6 weeks for production and delivery.
What is your return policy for sports equipment?
We offer a 30-day return policy for unused items in their original packaging. Please note that customized apparel and used equipment cannot be returned unless there is a manufacturing defect.
How do I know which size to order?
Each product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you own and comparing it to our charts to ensure the perfect athletic fit.
Do you offer bulk discounts for clubs and schools?
Yes, Cico Sports provides special pricing for bulk orders from sports clubs, schools, and corporate teams. Please contact our sales team via the 'Bulk Orders' page for a custom quote.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal and digital wallets like Apple Pay and Google Pay.
How should I care for my performance apparel?
To maintain the quality of technical fabrics, we recommend washing inside out in cold water and hanging to dry. Avoid using fabric softeners or ironing over printed logos.